If you get license notifications because you are using a software version that has been released after maintenance expiration, you would need to renew maintenance for your license. The "About" window informs if maintenance of your license key is expired. See the product documentation how to register the license key. You need to register the license key you received in the delivery email in the software. The act of purchasing alone does not license the software. Make sure to actually register your purchased license key in the software. Orders can only be placed directly, not in the online shop.The maintenance period must exceed the maintenance period of the existing licenses.Existing licenses of varying product editions will be streamlined to a common product edition.The edition of the new licenses must be at least the same as the edition of the existing licenses.Purchase of at least 10 new PhraseExpress Pro/Enterprise Edition licenses.Please send us the list of your existing license keys, as well as the number and desired product variation (Standard, Pro, Enterprise Edition, NamedUser/ConcurrentUser). You can also upgrade to a higher product edition at the same time. You will then receive a complete set of new license keys that have the same maintenance term. Remaining maintenance of existing licenses are credited. You would purchasing new licenses together with a maintenance renewal of your existing licenses. Yes, we would be happy to coterm the maintenance term of your existing licenses with a new purchase. If you purchased the Standard Edition by accident, you can upgrade your license from Standard to Pro within 30 days of your purchase. Any computer involved with such configuration would require the Pro Edition as more than one display is connected. One Laptop, one monitor and another monitor equals 3 (three) displays. This example shows a laptop with one built-in display plus two connected external monitors. If the operating system recognizes such display, ShareMouse also recognizes and counts it as a separate display for each computer. if you have a monitor switch, that can switch a single monitor for use with multiple computers). A display is counted, if it is connected to a computer but not used for that computer (e.g.A display is counted, even if you "don't know, why it is connected anyway".A display still counts as a display, even if we may use the alternative term "monitor" or "screen".macOS "sidecar" feature) counts as a display. An iPad used as a display for your computer (e.g.A Virtual Reality display device (such as Oculus Rift) counts as a display.You can review the number of displays detected by ShareMouse in the Display Properties. A display is counted, even if you disable any displays while it is still detected by the operating system.A display is counted, even if you plug it in for "just a short time".A display is counted, even if you never or rarely move the mouse to it.ShareMouse does not know if you really don't use it or if you just claim not using it. A display is counted, even if you "don't use it for ShareMouse".A display is counted, even if you do not or only occasionally look at it.Above example doesn't show one but two displays because the internal display of the laptop is also counts as a display.Important notes:īelow list is obvious for most, but our experience showed that it is not clear to everyone: If you purchased the Standard Edition by accident recently, you can upgrade your license from Standard to Pro. If any computer has more than one display, you would need the Pro Edition. This is a laptop with one integrated display plus an additional monitor (aka "display") connected to that laptop. The Standard Edition is fine for two desktop computers, where each desktop has no more or less than one single connected display.Īny other setup would require the Pro Edition.The Standard Edition is fine for one laptop without any additional display plus one desktop with no more or less than one single connected display.The Standard Edition is fine for two laptops without any additional display.The Standard Edition is fine for two computers with one single display each. Note: The integrated laptop display counts as a display. This page illustrates, how displays are counted for ShareMouse: This is a computer with one single display:
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